What Securus Technologies’ Recent Facility Customer Comments Reveal about the Company’s Services and Products

Securus Technologies’ dedication to revolutionizing the correctional market by helping facilities enhance public safety is impressive. Through the firm’s Technology Center, clients get a chance to see how the Securus’ innovative information and technology solutions work. In 2016, the Dallas-based company published several positive facility customer comments on its website.


According to Securus’ CEO and board chairperson, Richard Smith, the comments focused on the company’s portfolio of technology-oriented corrections and law enforcement products that were exhibited at the Technology Center. Mr. Smith also said that Securus’ staff is committed to offering solutions that would make correctional centers and the society safer.


In the published comments, one client praised Securus Technologies for standing out in the corrections market through its efforts to embrace technology in service delivery. The company was also praised for its investigative tools that allow clients to operationalize data gathered from prisons. These tools have also helped in beefing up security in prisons as well as providing criminal intelligence for murder investigations.


Most customers expressed their views regarding how Securus’ innovative solutions have simplified operations in their facilities. One of the company’s products that got positive reviews was the inmate communication platform. The reviews focused on how the platform has enabled prisoners to get in touch with their families and friends.


About Securus Technologies


For a company headquartered in Dallas like Securus Technologies, serving a client base of over 3,000 public agencies and one million inmates diligently is not an easy task. It requires commitment and the ability to embrace the most recent technologies. Securus Technologies succeeds in serving its clients who are based in North America.


Services, such as information management, biometric analysis, inmate self-service, and incident management, have enabled Securus Technologies to ensure that the world is safe. The company also provides law enforcement agencies with investigative tools, emergency response services, and monitoring services for them to thrive in the corrections industry.

Securus Justified Legal Stand

Securus Technologies is a leading provider of the civil and the criminal justice technological solutions that ensure public safety, corrections, investigation, and monitoring. They have their head offices in Dallas, Texas. They have undertaken a repudiation claim against the ongoing GTL’s Campaigns of Misleading Press Releases. The GTL press release contains several statements that I find somehow misleading and inaccurate most of the time. This press release is intended to correct and provide clarification on several of the GTL’s incorrect claims .

The GTL’s first allegation is on patent rights against Securus Technologies and they seek injunctions against Securus, but Securus has made a justified stand and faced no injunctions, I would consider this as the most the appropriate correction since Securus has recently received accreditation from the Better Business Bureau . This implies that Securus could not have received the accreditation if the allegations had been found to hold legitimacy.

Despite GTL pushing forward the claims of patent infringement by Securus, PTAB has held that the 55 claims under the 816 patent protect GTL technology for the video monitoring during visitations. I would consider the idea to have been a great initiative as it was adopted as a project after the adoption of JPay Inc. and asides from the video visitations, the service has grown to serve over 1.6 million inmates and in service of 33 State Department Corrections .

GTL have a claim that it is the hobby of Securus to litigate false accusations against major competing companies so that they may later dominate in a buyout or a takeover. But I think that Securus has more patents that GTL owns and if they have to engage in a corporate battle, it’s because there is a justification for the act. Therefore, it implies that the patent metrics held by Securus are superior to those of GTL.

Securus Technologies positively Influences Prison life

Securus Technologies, a leading service provider of technological solutions, has recently made a positive impact in the lives of inmates. The technology giant has implemented one free call for every detainee. This move is geared towards enabling friends and families keep in contact. The grounds for making the decision were based on the recent floods, which wreaked havoc in Louisiana. The program is slated to kick off on September 7th. Watch more on youtube.com.


As reiterated by Securus Technologies CEO, the aim of maintaining communication during the floods is to reduce anxiety, and stress levels between prisoners and their loved ones. Since the recent flooding was severe, it implies that extraordinary measures and sacrifices must be made. The company made a sacrifice of connecting detainees at an estimated fee of 300,000 thousand dollars.


Besides that, a 50,000 thousand dollar contribution is consistently being made to the department of corrections welfare in Louisiana. The significant amount of funds used to facilitate communication, to my understanding is a huge incentive. Many technology franchises may not have the audacity to spend that much, but Securus Technologies did. Therefore, it needs to be hailed and given a standing ovation.


About Securus Technologies, Inc.


The company offers a cutting edge technological solution geared to making a revolution in the incarceration experience. It is was incepted in 1986 and has its headquarters in Dallas Texas. Other regional offices are situated in Georgia, Atlanta, Allen and Carrollton. Among the services provided include swift emergency response, disaster management, biometric analysis and inmate self-service. I think that all these services are one simple means of making the world a safer habitat.


After sampling close to 3450 facilities, I came to a realization that all of them are entirely dependent on the firm for fast, easy-to-use, and reliable communication solution. The company boasts of numerous patents, visionary leaders and over 1,000 team players who strive to incept innovations on a daily basis. As at July 2016, more than 600 million dollars had so been invested in technologies. In my point of view, Securus Technologies is geared towards future success.